Privacy Screen Issue

[kds2020]

I have a HP SPECTRE x36013t-aw000.

My system was advertised as having a privacy screen.

Several videos confirm this model to have a privacy screen.

However I am having difficulty turning the privacy screen on as f2 or fn +f2 seems to not turn any privacy screen on.

Any assistance will be appreciated.

[praveen196]

@kds2020 Welcome to HP Community!

I understand that you are facing the Privacy Screen Issue.

Your model does not have Privacy Screen.

Only a few models have a Privacy Screen.

Please conatct our phone support and check for the support option.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!