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‎10-04-2020 03:28 AM

HP Recommended
Product: HP Pavilion Power 15-cb0xx
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

 

I am having trouble with my camera on my laptop. I have a HP Pavilion Power - 15-cb0xx. I go into my camera and there is a purple hue to my image and distorts the real colour that it should be displaying. I have tried installing the latest Camera Driver, however upon restarting my computer to make the changes, no changes have been made and the camera quality is still the same. Is there any way to fix this?

3 REPLIES 3

‎10-04-2020 10:01 AM

HP Recommended

@stephhalas 

 

I've read that the purple tinge is caused by the type of lighting in the room, for example, Incandescent or LED lighting.

 

True?

Unknown, though really easy to check.

Drag the notebook into another area with natural light and check for any difference.

 

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HP Pavilion Power 15-cb000 Laptop PC 

 

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Dragon-Fur

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‎10-09-2020 07:10 PM

HP Recommended

Unfortunately it is still the same, no matter what room I am in.

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‎10-16-2020 06:20 PM

HP Recommended

I haven’t received any help with this yet. Is anyone able to help me? 

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