Problem with hinge popping on laptop

[mistralias]

Hello.

I have a problem with the hinge popping. I use the notebook about 2-3 times a day for 2 hours. I have it 2 years + 3 years warranty. Will they fix it for me?

It only pops occasionally and sometimes the screen gets harder to lift. The laptop is fine, not slow or damaged.

I play games on it, but I do a lot of graphics. 

I close the screen when I go to eat or do other things, for example.

[Betty0610]

@mistralias

Welcome to the HP Support Community. 

We shall escalate this case.

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