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‎02-07-2021 05:57 PM - edited ‎02-07-2021 06:04 PM

HP Recommended
Product: Notebook 15-da1029ne
Operating System: Microsoft Windows 10 (64-bit)
  1. I'm using that laptop in my work and gaming so I was playing 3 days ago and enjoying the game without any FPS drops or anything and I was playing "GTA V" on Mid performance without any issues for 1 year same as FIFA 21 & FIFA 20, But when I entered the game yesterday I found that I can't even move and having drop in FPS that makes me unable to enjoy the game so when I check the GPU usage on task manager I found that the GPU usage of my "External Graphics Card" which is MX 110 was 100% ~ 97% so I was shocked as it was normally on 60% to 70% and sometimes less than that on the same settings and on the same games so I tried to do many things like uninstalling the MX 110 driver and re-installing it, checking for any possible virus, and even to check more I made a new copy of Windows 10 so I starts everything from the first but I found that I still facing the same problem and I even changed my settings to low and very low and still my GPU usage on 100% 
    Note : 1- GPU returns to it's normal once leaving the game and reach again to 100% when I opens the game and after loading and start to play on it for 3 mins 
                2- I tried it in more than one game and still facing the same problem
                3- That games was working on a perfect condition just 3 days ago so how possible it suddenly not even playable for me
    so is that a hardware problem and how can I solve it and if it's software problem how can I fix it
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