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Hitmark
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Problemen met de behuizing

HP Pavilion X360 13-s125ND
Microsoft Windows 10 (64-bit)

Ik heb de laptop nu een jaar, misschien langer.

Ik was te laat om mijn garantie te verlengen.

Nu heb ik dus een probleem buiten de garantie.

Er zit speling op de schanieren.

Ik klapte het beeldscherm om, om te werken als tablet.

En hoorde een kraak.

En zag dat mijn scherm uit de behuizing was gesprongen.

Dacht het wel terug te drukken, maar dat koste dus mijn scherm ,

Rechts onder in de hoek een flinke barst.

Na goed onderzoek blijkt dus dat de schanierpunten flinke speling hebben.zowel links als rechts

Kom op HP ,dit kan toch niet..laptop van 900 euro.!!!!

Wil het graag herstellen, maar niemand thuis bij jullie.

Ik wil graag coulance.. 

Ik hoop dat jullie team dit leest.:smileymad:

 

I posted this in dutch, my english writing is bad.

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Retired danny-r
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HP Recommended

Problemen met de behuizing

@Hitmark

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

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Korean: HP 지식커뮤니티


Thank you for your understanding.

I work on behalf of HP
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Hitmark
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Problemen met de behuizing

Ok i'll try.

 

I have some trouble with the laptop.

I bought it a year ago, maybe longer.

But I was to late to change my guarantee( no money)

Now i have a problem.

When i changed my laptop to tablet mode, i heard a crack .

When i looked i saw that the screen has popped out of the housing.

When i tried to put it back, it cracked my screen on the right side under.

When i examined it closely, i could see that the hinges had a lot of room on them.

I paid € 900 ,- for the laptop,for me its a lot of money

I like to see some action from HP side.

Like some help with the repair.

I Made some contact already, but no answers.

 

I hope u understand it now..

U see ,my english writing is not so good.

 

 

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