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Re: Laptop shuts down suddenly when I use PowerPoint

My HP Notebook running windows 10.1,  is doing the same thing but mine is shutting down while I use Microsoft Excel and I don't know what to do.

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Re: Laptop shuts down suddenly when I use PowerPoint



One of the more interesting solutions I found for this issue was contributed by   - HP Support Agent in this thread.


The suggested solution:  Update the graphics driver on your computer.


Reference and Resources – Places to find (more) help and learn about your Device

Clarification of terms and "what the device can do" (Specifications)

Device Homepage

NOTE:  Content depends on device type and Operating System

HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals, Product Information, more


Open Support Home

Enter the name of your device

When the website support page opens, Select (as available) a Category > Topic > Subtopic


For example, select category Software and Drivers (exact wording varies).



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