I bought the Hp Spectre x360 convertible yesterday and it came with the rechargable hpp tilt pen 2.0. I charged it and it worked great out of the box for the first day. Today, i tried to use it and it completely stopped working. The cursor only shows up when holding both side buttons down and even when i do that, it doesnt recocgnize any input. Calibrating doesnt work because it doesnt detect input and its already fully charged. I dont know what else to do to get it to work.
Check your Windows updates to see what might have been updated. Locate the update and remove it.
It would help if you actually provided a complete product name or product number.
"Hp Spectre x360 " is , unfortunately, about as useful as going to a car parts store and telling them you have a car and it is a Chevrolet and you need some parts.
I am not an HP Employee. Don't forget to click on Accept as Solution if my post or reply helped you resolve your issue. You can say thanks by giving me a Kudo if my reply helped. To give a Kudo just click on the
For laptops or desktop PCs, use the Fn+Esc keystroke while logged into Windows to locate the Product number (SKU)
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".