• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎10-03-2021 07:30 PM

HP Recommended
Product: HP Envy x360
Operating System: Microsoft Windows 10 (64-bit)

I have owned a HP Envy x360 laptop for a year. It has worked fine all this time, I hardly used this as a tablet, always just used it as a regular laptop. Suddenly I have the same exact issue. The bottom left corner of the screen got detached and unhinged in September overnight! I have always thought highly of HP and feel very disappointed in the hardware. Why is this still happening in 2021??! 

Can you do anything HP support?

Category:
1 REPLY 1

‎10-03-2021 07:31 PM - edited ‎10-03-2021 07:34 PM

HP Recommended

Here is the link to the thread of previous instances of the same exact problem happening. 

 

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/17-quot-HP-Envy-Coming-apart-at-the-l...

 

And even more instances on Reddit! 

https://www.reddit.com/r/Hewlett_Packard/comments/ga42xv/my_hp_pavilion_x360_screen_is_separating_fr...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.