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HP Recommended
Hp Pavilion 15-ec1
Microsoft Windows 10 (64-bit)

Hello to everyone, I want to ask if this is a problem or i can resolve. My screen of my laptop the right and down side fit but up and right side a have a small black gap . its look like dont fit 

6 REPLIES 6
HP Recommended

@Tolis231

 

I reviewed your post and I understand that the screen on the right side is popping out.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

HP Recommended

Actually not pop up. Its look like that i dont have the right resolution so in the right and up side of the screen i have a small black gap. I try all the settings but nothing.

HP Recommended

ThisThisIMG_20201229_190335.jpgIMG_20201229_190335.jpg

 this black gap i mean when the red arrow shows

HP Recommended

@Tolis231

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

HP Recommended

I updated bios and graphic card drivers but nothing. 

HP Recommended

@Tolis231

 

I recommend you contact support and they will assist you in this regard.

 

Cheers!

The_Fossette
I am an HP Employee

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