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SAROWILSON
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Message 1 of 3
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Screen Surround Issue

HP Recommended
HP Pavilion Laptop 15-cw0xxx
Microsoft Windows 10 (64-bit)

Hi,

 

I opened my laptop today to hear a loud noise and to find that the surround has started to come away from the screen.

 

I bought the laptop in July 2019.

 

How do I fix this, see photos below

 

 

 

 

2 REPLIES 2
SAROWILSON
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Message 2 of 3
Flag Post
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IMG_20210221_210510.jpg

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 3 of 3
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HP Recommended

@SAROWILSON

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, this sounds like hardware related issue with the display assembly and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now. 

 As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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