11-24-2016 11:06 PM
This model has a major Screen Bleed issue.
I got two replacements, but no good.
It looks like this model has a common issue with its screen.
Now I have no choice but to live with it.
I owned two laptops previously from other vendors. None of them ever had such issue.
This is the first time I bought a high end product. And guess what, I am disappointed.
I wish you had a much tighter quality control at your end.
You had cut cost in usb-c port.
But screen should not be compromised.
When you call it a high end product, you should not expect the consumer to deal with such basic issue.
How can we trust you in future?
Hope it reaches to the concerned department and they take some positive steps to amend their ways.
11-26-2016 08:32 AM
Hi @sam161 ,
I have brought your issue to the attention of an appropriate team within HP.
They will likely request information from you in order to look up your case details or product serial number.
Please look for a private message from an identified HP contact.
Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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