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sam161 Honor Student
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Screen bleed on HP Omen

hp omen
Microsoft Windows 10 (64-bit)

This model has a major Screen Bleed issue.


I got two replacements, but no good.
It looks like this model has a common issue with its screen.

Now I have no choice but to live with it.

 

I owned two laptops previously from other vendors. None of them ever had such issue.
This is the first time I bought a high end product. And guess what, I am disappointed.
I wish you had a much tighter quality control at your end.

 

You had cut cost in usb-c port.
But screen should not be compromised.

 

When you call it a high end product, you should not expect the consumer to deal with such basic issue.
How can we trust you in future?

 

Hope it reaches to the concerned department and they take some positive steps to amend their ways.

 

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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Screen bleed on HP Omen

Hi @sam161 ,

 

I have brought your issue to the attention of an appropriate team within HP. 

They will likely request information from you in order to look up your case details or product serial number. 
Please look for a private message from an identified HP contact. 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Forum.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

Take care now and have a splendid week ahead. 🙂

DavidSMP
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation