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wvhilljack Honor Student
Honor Student
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HP Recommended

Screen bleed

Pavilion X360
Microsoft Windows 10 (64-bit)

I just bought a brand new Pavilion X360 Convertible 15-bk193ms Signature Edition 2 in 1 and the bottom corners of the screen bleed from the backlight display. Is this fixable without losing my laptop for months sending it back for repair? I know it can't be solved with any adjustments that are available on board, and it can't be a driver or software issue. Here's hoping for a quick fix response but judging from other threads and posts I've seen that is wishful thinking. I believe in HP products and unlike most others I love Windows. Keep me feeling that way please and help me fix this. Thank you. (This is the 4th HP I've had and the first with problems)

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Teacher
Teacher
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Message 2 of 2
103
Flag Post
HP Recommended

Screen bleed

If the unit is brand new, its most advisable to return the unit back to where you purchased it from for an exchange or return vs doing a warranty exchange.

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