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- HP Community
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- Notebook Video, Display and Touch
- Screen broken
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07-31-2020 03:45 AM - last edited on 07-31-2020 08:16 AM by BiancaS
model10-ooone hp*detachable pc
Prodic y3w32EA#ABV
S/N#[Personal Information Removed]
CONTAINS INTEL RADIO MODEL 3165D2W
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Accepted Solutions
08-02-2020 11:30 AM
@Aswani6 How did the screen break? Was there any accidental damages?
And do you have any extended warranty plans for your device?
If you need information on getting the screen replaced,
Display panel assembly - Part number
- Silver HP x2 and HP x2 210 G2 models - 902380-001
- White HP x2 models - 902381-001
- Red HP x2 models - 902382-001
- Display panel cable (not illustrated) - 902354-001
For replacement instructions (DIY) - Click here and refer to page. 28 Chapter 5 Removal and replacement procedures.
you may order the replacement parts on the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.
(Note: The link above is specific to the OP's product, if anyone needs information about their device, please respond with the complete product number for assistance and we'll be happy to help)
P.S: Welcome to HP Community 😉
I hope that answers your query,
If it did, simply select "Accept as solution", to help the community grow,
And if you wish to thank us for our efforts, click on the thumbs up for kudos.
Have a great day ahead.
Riddle_Decipher
I am an HP Employee
08-02-2020 11:30 AM
@Aswani6 How did the screen break? Was there any accidental damages?
And do you have any extended warranty plans for your device?
If you need information on getting the screen replaced,
Display panel assembly - Part number
- Silver HP x2 and HP x2 210 G2 models - 902380-001
- White HP x2 models - 902381-001
- Red HP x2 models - 902382-001
- Display panel cable (not illustrated) - 902354-001
For replacement instructions (DIY) - Click here and refer to page. 28 Chapter 5 Removal and replacement procedures.
you may order the replacement parts on the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.
(Note: The link above is specific to the OP's product, if anyone needs information about their device, please respond with the complete product number for assistance and we'll be happy to help)
P.S: Welcome to HP Community 😉
I hope that answers your query,
If it did, simply select "Accept as solution", to help the community grow,
And if you wish to thank us for our efforts, click on the thumbs up for kudos.
Have a great day ahead.
Riddle_Decipher
I am an HP Employee
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