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Rud123_-Z
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Screen flickering problem in hp pavilion laptop 15-cs1xxx

HP Pavilion Laptop 15-cs1xxx
Microsoft Windows 10 (64-bit)

HP Pavilion Laptop 15-cs1xxx    . My laptop has a huge  screen  flickering issue . Every  20-25  min  my  laptop's  screen  start's  to  flicker.  It's is  too  difficult  to  work  with  this  type  of  screen  . Can  I  know  what  exactly  is  the  problem  with  the  laptop?

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Screen flickering problem in hp pavilion laptop 15-cs1xxx

@Rud123_-Z

 

Please run the System Extensive Test and let me know if the screen flickers during the Test.

 

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.
 

If the screen flickers during the Test, then it will be a Hardware issue

 

Else download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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