Screen flickering

[praneeth2602]

My screen  starts flickering every now and then,  can anybody tell me how to get out of this mess?

Regards

Praneeth

[asmita6658]

Hi @praneeth2602

Welcome to the HP Support Community. I'd be happy to assist you with the flickering display. 

I'd suggest you check for the flickering by connecting the computer to an external display. Also, check for it in the BIOS - 

1) Shutdown the computer.

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.

3) Press F10 once for BIOS.

If there's no flickering in BIOS or external monitor, try these steps -

Step 1 Hard Reset -

1) Shutdown the computer.

2) Unplug all the Adapter and peripherals connected.

3) Press and hold down the power button for 15 to 20 seconds.

4) Plug-in the Adapter.

5) Try to turn on the computer.

Step 2 Re-install the display driver -

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.

2) In Device Manager, expand Display Adapter.

3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.

4) Restart the computer.

Also, try updating the computer - 

Step 3 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 4 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer. 

Hope this helps! Keep me posted. 

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