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yoyoman123 Student
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Screen freezing and changing color

HP Notebook - 15-ac121dx
Microsoft Windows 10 (64-bit)

I have bought a new HP laptop around 6-7 months ago. I have had no problems with it but for the past month it has been freezing and the screen  changes different colors in different locations and slowly fades into white. I touch the screen (its touch screen by the way) and it just returns to normal.

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Screen freezing and changing color

Welcome @yoyoman123

 

To the HP Support forums. I'm here to help. 

 

I'm going to suggest starting with this document: HP Notebook PCs - Touch Screen Issues (Windows 10)

 

Please get back to me with results.

 

If this helps, please hit that Thumbs up, and Accept as solution!

 

Cheers,

TechSurge.

TechSurge
I work on behalf of HP


Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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fonfara Student
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Screen freezing and changing color

That's a dead link.

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