Screen glass is broken - Display & Touch is working fine

[Kom0412]

Hie !!! I have an HP Pavillion x360 - 14-ba151tx. The glass of the screen is fully cracked but the display and touch is fine. How much will the replacement cost and from where can I get it done. Presently I am in Hyderabad.

Thankyou !

Komal Sharma

[sandytechy20]

@Kom0412

Welcome to HP support community.

35.56 cm(14) diagonal FHD IPS WLED-backlit multitouch-enabled edge-to-edge glass (1920 x 1080)  is the part which you will have the replace.

Part number is 925447-001 and you can place order in this website:- Click here

(Note:- You need to replace the entire display)

Or I request you to talk to HP support.

They might have multiple options to help you with this.

1) Click on this link - www.hp.com/contacthp/

2) Click on "Continue as guest".

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form. A case number and phone number will now populate for you.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.