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Luca0202
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Screen goes black while playing games

HP Recommended
HP OMEN 15-dc1008nq
Microsoft Windows 10 (64-bit)

Hi,

 

I've been having a problem with my laptop. While playing games (usually NBA 2K20 on Steam), after about half an hour of playing, suddenly my screen goes black. The laptop is still running and the keyboard LEDs are light, but the screen is black. At that moment I have to hard restart it, and it will go back to normal. All my drivers have been installed correctly. Any ideas why that might happen?

 

Thank you!

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