Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting . Or if you need technical support for your calculator visit: HP Calculators. .
New member
1 0 0 0
Message 1 of 1
Flag Post

Screen goes black while playing games

HP Recommended
HP OMEN 15-dc1008nq
Microsoft Windows 10 (64-bit)



I've been having a problem with my laptop. While playing games (usually NBA 2K20 on Steam), after about half an hour of playing, suddenly my screen goes black. The laptop is still running and the keyboard LEDs are light, but the screen is black. At that moment I have to hard restart it, and it will go back to normal. All my drivers have been installed correctly. Any ideas why that might happen?


Thank you!

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation