SandyVC Top Student
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Screen is very bright and everything is huge.

Pavilion dv6-2155dx
Microsoft Windows 10 (64-bit)

All of a sudden screen is very huge and bright.  Cannot change resolution or brightness.

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Screen is very bright and everything is huge.

Hi @SandyVC,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the screen brightness. I will be glad to help you.

 

Please look at the following document and YouTube video.

Error: Display Driver Stopped Responding and Has Recovered (Windows 10, 8, 7)

YouTube How To Fix Brightness Key/Control On Windows 10

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! :)

 

Thanks.

Tardis40
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SandyVC Top Student
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Screen is very bright and everything is huge.

Thank you for your reply.   I went to device manager and did what the video said.   It tells me that my device is up-to-date.

But Under display adapters is  --Intel(R) HD Graphics with a yellow triange and an exclamation point inside the triange.

I also went to Adjust performance settings and clicked on Adjust for best performance.   I shut down and started but nothing changed.   Screen is still huge and very bright.

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Screen is very bright and everything is huge.

Hi @SandyVC,

 

Thanks for getting back to me.

 

The next step would be to go to the device manager and delete the drive with the yellow triange.

Go to HP.com support find the video driver, download and install for windows 7 as HP does not have Windows 10 drivers.

 

Please get back to me how thing go.

 

Tardis40
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SandyVC Top Student
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Screen is very bright and everything is huge.

Please tell me exactly what I am looking for.  Do I want Intel(R) HD Graphics?   or is it called something else?

Thanks,

Sandy

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Screen is very bright and everything is huge.

Hi @SandyVC,

 

There are two drivers to install Intel Graphics Media Accelerator HD Driver and NVIDIA GeForce Video/Graphics Driver. this link will start the download for you.  

 

If this does not solve your issue you will have to contact Microsoft.

 

Tardis40
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Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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SandyVC Top Student
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Screen is very bright and everything is huge.

Thank you very much!   Your solution worked!    My screen is back to normal size and I can adjust the brightness.

Sandy

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