06-26-2016 03:58 PM
All of a sudden screen is very huge and bright. Cannot change resolution or brightness.
Solved! Go to Solution.
06-27-2016 02:20 PM
I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the screen brightness. I will be glad to help you.
Please look at the following document and YouTube video.
Please keep me informed of how things went.
If you require further assistance, let me know and I will gladly do all I can to help you.
Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! :)
06-27-2016 03:50 PM
Thank you for your reply. I went to device manager and did what the video said. It tells me that my device is up-to-date.
But Under display adapters is --Intel(R) HD Graphics with a yellow triange and an exclamation point inside the triange.
I also went to Adjust performance settings and clicked on Adjust for best performance. I shut down and started but nothing changed. Screen is still huge and very bright.
06-27-2016 04:08 PM
Thanks for getting back to me.
The next step would be to go to the device manager and delete the drive with the yellow triange.
Go to HP.com support find the video driver, download and install for windows 7 as HP does not have Windows 10 drivers.
Please get back to me how thing go.
06-27-2016 04:55 PM
If this does not solve your issue you will have to contact Microsoft.