Screen or cable problem?

[Kzrn]

Hello

I have hp omen 17-w102ur. When turned on, the display shows a black screen with stripes. In order for the screen to show the image, I need to tilt it back and forth. The image may start to disappear again when tilted. When (probably) the display warms up, it almost stops responding to tilt. But if you turn off the screen and wait a few minutes, you need to tilt it again for the image to appear again. Screen flickering is also observed.

Do I understand correctly that the problem is related to the screen, and not to the cable?

[Riddle_Decipher]

@Kzrn Here's what you need to do, to identify the issue and resolve it accordingly:

• If not done already, check if it works fine on the BIOS screen to identify if it's either a hardware or a software issue:
  • If it works fine on the BIOS (Accessed while tapping F10 during a restart) it's a software issue & I suggest attaching an alternate monitor to your device and creating a new user account to check if that works better, for starters)
  • However, if it doesn't work within the BIOS either, I'm afraid it's a hardware malfunction.

While you respond to that, I have a few more steps that should help: 

Perform a power reset (no data loss) using these steps: Click here, proceed to next step if this works

Attempt to run a test from the HP hardware diagnostic tool, using this link: Click here for details.

If the issue appears on the diagnostics, it could again, determine a hardware failure,

If they don't appear on bios & the hardware tests passed: please update the BIOS & Chip-set drivers from the HP website using this link: Click here

if the issue persists, reinstall windows using the recovery partition or the recovery media to fix the issue,
use this link for details on performing the recovery: Click here

P.S: Welcome to HP Community 😉

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