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HP Recommended
HP Pavilion Gaming - 17-cd0033na

Hi,

I busted my screen on my gaming laptop and insurance company send it to a company to be replaced, but when it came back the dimmer light was very dark on the highest settings.

call them back about it and they said that it is because it runs windows 11 and that’s why is like this.

I had put it back on windows 10 and still doing the same.

any suggestions please!!!?

also if anyone knows a HP center in uk where I can send it to be fixed.

thank you 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Adrian1287,

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

Alden4
HP Support

 

I am an HP Employee.

View solution in original post

1 REPLY 1
HP Recommended

Hi @Adrian1287,

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

Alden4
HP Support

 

I am an HP Employee.
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