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WATERS2 Student
Student
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Message 1 of 2
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Screen too blue

LAPTOP-BLTI63OG65XX
Microsoft Windows 10 (64-bit)

Color on my laptop is too blue.  I've turned off the color filters through Settings, no change.  When I connect to another monitor, the color on the monitor is correct, laptop screen is still too blue.

 

Do I need to have something replaced?  Has been this way since I purchased it less than 6 months ago. 

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
42
Flag Post
HP Recommended

Screen too blue

@WATERS2

Thank you for posting on the HP Support Community.

 

I appreciate your efforts to try and resolve the issue and this is a internal display-related issue,

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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