Screen wakeup on x360 Elitebook in tablet mode

[pbvicvan]

This seems like a dumb question, but here goes: 

When my Elitebook x360 is in tablet mode, how do I wake up the screen when it turns off due to the power management plan?

[CherylG]

On my Spectre X360 if I touch the screen it wakes up.

[pbvicvan]

That makes sense, but doesn't seem to work on my machine. Do you know if this needs to be configured somewhere in Windows 10?

[pbvicvan]

I am still struggling with this problem (HP Support was not able to solve it). Has anyone else run into this issue?

Thanks!

[CherylG]

Strange issue. I assume you have volume button and power button on side of kbd? Have you tried briefly pressing one or both to see if that wakes the screen?

[pbvicvan]

Thanks for the suggestion. Volume wakes the screen, which is an ok fix but not great if you want to keep the sound off.

The power button puts the machine into sleep mode. 

One thing I have been trying to confirm is whether the behaviour of my machine is normal or not. Could the lack of response when the screen is off just be a bad design feature?

[CherylG]

Testing mine now in tablet mode on battery power alone. I'll be back in few minutes.

[CherylG]

I tested the loaner I am using- Spectre X360- on battery power only. The screen wakes up if I touch it or if I press volume down button.  In power options- change advanced options -there is a setting for the power button. It can be configured to Sleep,Do Nothing,Hibernate and Turn off display. I set it to Turn off Display and tested it. That also works to turn screen on.

[CherylG]

Some additional thoughts on this. The Elitebook may have tighter security than the Spectre which requires more than touching screen. For instance on my Galaxy Tab S2- the Home button has to be pressed to turn screen on after it times out.

Also have you checked power options to see if the setting has your Elitebook actually entering Sleep mode? I think mine was initially set at 5 minutes on battery and I changed it to 30.

[pbvicvan]

Thanks for the quick testing and suggestions!

The power button suggestion is a good idea. This would allow it to emulate the Windows button on the screen of my previous hybrid (a Vaio Duo), whose screen was also insensitive to touch when turned off.

Regarding the power options - I have confirmed that the screen is powered off and not in sleep mode.  Ideally I'd like the power settings to turn off the screen after 5 minutes (or less) and go into sleep mode after 15 minutes.

I hadn't thought about the security features on the Elitebook and their possible implication. Maybe I can raise this with HP support.