06-19-2016 10:53 PM
My screen just cracked for no reason on my Specture. I have had for about 6 months and this is the second HP Spectre that has cracked. The first one cracked for no reason around the 12 month period and I called HP and they said they were out of warranty and they would not replace it and it would be around $700 to replace my screen. I should have never bought another and HP should replace both after reading these posts. I need help, I feel like filing a small claims case for both.
06-20-2016 07:38 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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