cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
81
Flag Post

Second monitor

HP Recommended
HP Envy
Microsoft Windows 10 (64-bit)

Just purchased a HP Envy convertible laptop.  However, the current Intel graphics card cannot detect my second monitor.  What can I do?

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
11,822 11,816 741 897
Message 2 of 2
Flag Post
HP Recommended

@JanKit, Welcome to the HP Support Community!

 

Are you using a VGA cable or an HDMI cable to connect the second monitor to the Notebook?

To detect a second monitor manually with the Display settings, use these steps:

  1. Open Settings.
  2. Click on System.
  3. Click on Display.
  4. Under the "Rearrange your displays" section, click the Detect button in the bottom-right corner (if applicable).

To update the graphics card driver using Device Manager to fix the second monitor detection problem, use these steps:

  1. Open Start.
  2. Search for Device Manager and click the top result to open the app.
  3. Double-click to expand the Display adapters branch.
  4. Right-click the adapter, and select the Update driver option.

  5. Click the Search automatically for updated driver software option.

  6. Restart your computer.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation