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DWW41 Student
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Separation of upper left corner of HP Envy 17 TS

HP Envy 17 TS
Microsoft Windows 10 (64-bit)

I have encountered the same problem as others in this forum. The base of my laptop has started to separate in the upper left hand corner next to the hinge. I can push it closed when the laptop is closed, but it separated again when I open the laptop. My laptop has never been dropped or damaged in any other way. 

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Separation of upper left corner of HP Envy 17 TS

@DWW41

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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