09-12-2019 07:24 AM
Do I need to download a driver to set up my fingerprint reader on my Envy laptop?
09-16-2019 05:17 PM - edited 09-16-2019 05:39 PM
Thank you for posting on the HP Support Community.
- Is this first time setup?
To get the answer to this question, Yes! you need to use the HP SimplePass Reader driver in order to rigerter fingerprint.
Click here: https://support.hp.com/in-en/document/c03653209 to know more about Using HP SimplePass with a Fingerprint Reader, PIN or Password.
Hope this helps! Keep me posted for further assistance.
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