Severe screen flashing when raising brightness

[KalebMosley]

My laptop, right around mid brightness, starts flashing severely, to the point of it being unusable, and the only time it doesn't flash is when im able to adjust the brightness to near completely dark. It flashes on every screen, start-up, shutdown, troubleshooting menu, control panel, ive even completely hard reset the laptop, as much as i was able to in the troubleshooting startup menu. Is there anything i can do without taking it to a shop? Is a part broken? 

[Anand_Andy]

Hi @KalebMosley,

Welcome to the HP Support Community

I understand you are facing a display flickering issue with your HP Notebook PC. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• Was there any recent update on the PC?
• Are all the drivers on HP Support Assistant up to date?
• If not please follow the document to update the drivers: HP PCs - How to Download, Install, and Use HP Support Assistant (Windows)
• Please connect it to an external display and try the below steps. 

While you respond to that please try the below steps:

Update the BIOS & Video card  drivers to resolve this issue

• Here's the link to download and install the above updates: Click here

If the issue persists, then please follow the steps mentioned in this document: HP PCs - Blinking or Flashing Screen After Upgrading to Windows 10

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[KalebMosley]

hi, sorry for the late reply, but no, unfortunately, none of the advice helped at all. considering taking it in somewhere to be looked at maybe?

[Anand_Andy]

@KalebMosley,

Thank you for your response, I really appreciate your efforts. As the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!