06-17-2019 01:52 PM
Smart Adapter power is too low even using the right ac adapter. AC Adapter is 150W and my laptop is HP Pavilion Power 15 cb079tx. CPU and game fps drops when ac adapter is plugged in.
06-19-2019 06:03 PM
Make sure the power cord and adapter are connected to the system and wall outlet.
Press and hold the power button until the computer turns off completely.
Turn on the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2key.
In the Main menu, select Component Tests.
Figure: UEFI Main menu with Component Tests selected
In the Component Tests menu, select Power
Figure: UEFI Component Tests menu with Power selected
In the Power Tests menu, select AC Adapter.
Figure: Power Tests menu with AC Adapter selected
Click Run once to start the test.
Figure: Starting the AC Adapter Test
If the AC Adapter test is not available, update the HP Hardware Diagnostics version. See HP Hardware Diagnostics.
When the test is finished, the results display.
Figure: Example of AC Adapter Test results
If the test result is PASS, there is nothing wrong with the AC adapter. Do not replace it.
If the test result is FAIL, write down the failure ID (24-digit code). The information is also available in Test Logs on the main menu.
The failure ID code does not display unless the adapter is plugged in.
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