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Some Keys on my laptop dont work

11-dO1Owm
Microsoft Windows 8.1 (64-bit)

I own a hp stream 11 laptop and i have done nothing to it, all of a sudden 8 of my keys including my windows key have stopped working, this includes; h, g, esc, F4, F11, Backspace, and apostrophes. These keys only work once in a while, and sometimes i have to copy and paste the letter to do it. I hope someone answers this because i am tired of copy and pasting.

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Some Keys on my laptop dont work

You could try booting into the BIOS setup menu by pressing the Esc key while powering up to see if the keys work there.  This might indicate whether it is a hardware or Windows issue.  If it is a Windows issue, you could restore it back to the factory configuration using the recovery manager utility.  

 

Windows 8.1 has the On-Screen Keyboard program which may be easier that copying and pasting characters until you get this fixed.  A USB keyboard could also be used of course.

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