06-16-2016 01:56 PM
Some of the keys on keyboard have suddenly stopped working. It's mainly the middle row apart from g & h. Other rows are ok. Have installed updates but still the same. Please advise - thanks.
06-17-2016 09:55 AM
Welcome to HP Forums! I have read your post and wanted to help.
I understand that the keyboard of your laptop is not working well. Here is a document will help you to troubleshoot: HP Notebook PCs - Notebook Keyboard Troubleshooting (Windows 10, 8)
Let me know if it helps.
If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:
I work on behalf of HP
Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!