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‎10-26-2024 02:08 PM

HP Recommended
Product: HP Spectre x360 Convertible Laptop PC 14-ea0000 (1Q879AV)

For a few month I had the same issue described here : https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Spectre-x360-screen-is-black-when-...

 

That HP failed to solve btw. But someone managed to find a solution : Install graphic driver directly from intel, as HP does not bother updating their drivers...

 

So I had this problem where the internal screen would not turn on after I unplug the external monitor, requiring a restart of the laptop. But it appears the problem has gotten worse since a few days : The internal screen does not turn on at all. Even after I shut it down and restart without external monitor.

So now I tried the fix given in the other topic, so installing new version of Intel graphics driver. But it does not solve it. The internal screen now stays totally black at all time.

 

Anyone else had this issue? If so any fix?

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