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bLACKBUCK
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Spectre x360 15 OLEd screen problem

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Hp Spectre x360 OLED
Microsoft Windows 10 (64-bit)

Seem to have a problem with the screen not showing black and grey properly. When watching dark scenes in videos or using apps the top right of the screen is showing more inconsistant black levels then the rest of the screen. I would descripe it as backlight bleed but i would not expect it on an oled panel.

 

If i rotate the screen it moves to the bottom left so to me it seems like a panel fault.

 

Can you advise.

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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@bLACKBUCK

 

Welcome to HP Support Community


I would like to help

 

This does sound like a Hardware issue. I suggest you contact HP Support in your region for service options

 


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

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