Product: HP Spectre x360 Convertible Laptop PC 14-ea0023dx
Operating System: Microsoft Windows 10 (64-bit)
I have a new laptop (model # 14-ea0023dx). I also have an external monitor that is connected through a Dell docking system which connects to whatever laptop I use through USB-C (this also powers the laptop).
However, my new HP spectre charges through this connection but does not detect my monitor as an external display. Thinking that this might be a problem with being a different dock, I also got a Thunderbolt to DisplayPort cable separately and tried connecting the laptop to the monitor directly but even that is not being recognized.
Please assist with this as I've tried looking up various solutions online and none seem to be working.
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