01-24-2020 07:47 AM
For the third time after a windows update, my synaptics touchpad got unusable after a windows update.
The two finger scrolling is reversed and this "tapping = click" is activated which makes the touchpad basically unusable for me.
There is no new driver out yet and unfortunately I am travelling the next 3 weeks and can't just switch to a different computer (as I usually did in this situation). Is there any permanent solution or will HP ever solve this issue? I read a lot of complaints about it in other forums too. 😕
01-28-2020 09:30 AM
@Obstmann Welcome to HP Community!
I understand that the Synaptics touchpad is not working after windows update.
I understand your concerns.
I would suggest you uninstall the windows update. Until the new drivers update release.
Please follow the below steps.
If you've recently installed a Windows update, uninstall the update to try to resolve the issue.
- Select the Start button, then select Settings > Update & Security > Windows Update > View your update history > Uninstall updates.
After uninstalling the updates, please do not click for the update.
However, I will take the feedback and update it to the concerned team.
Keep us posted,
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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
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