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Jorgedemi
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Stuttering effect happens often when I'm working on more than one program at a time

HP Recommended
HP Envy 15 Notebook PC
Microsoft Windows 10 (64-bit)

Every time I'm watching a video and doing something else on my other screen I get a stuttering sound from the video and the mouse freezes or lags for a little bit. I've been experiencing this for over a month now and I don't really know what it's causing it. First I thought it was only a video problem, so I tried updating the graphic drivers and switching every program to the NVIDIA GPU but then I realized the mouse also lagged so I discarded that option. It's quite annoying and I don't really know what to do.

 

A few days ago the laptop froze completely and I had to shut it down holding the button directly. I don't know if it has something to do with it but I'll write it too in case it helps.

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