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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Switchable graphics

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03-30-2018 06:28 AM
Hi.
I'm sorry for my bed English.
Notebook: Pavilion dv6-6b55er, Windows 7 Ultimate x64.
The problem is the graphics switching Intel 3000 and AMD HD 6490.
Installed chipset drivers from the website HP.
1. An error occurs when you install the toggle graphics driver AMD/Intel Switchable High-Definition (HD) 8.15.10.2476 Rev. -> "This system does not meet the system requirements for installing the software" (img 1).
2. I'm downloading driver with site Intel for Intel HD 3000 and from the site HP AMD High-Definition 8.882.2.3000 -> in the device Manager, you can see that the installation was successful, but the system works on the VGA adapter + disappears the control panel to configure the graphics and Intel, and AMD.
3. Often, when you install the AMD driver black screen and the computer hangs indefinitely. Next, you cannot perform a normal Windows 7 boot (only through system restore).
Any help would be appreciated whether it is art or manual.
Thank You
Solved! Go to Solution.
Accepted Solutions
03-30-2018 03:45 PM
Thank you for your help. Solved the problem by installing drivers from this site (6 times).
It is only strange that the drivers from the HP website did not.
Спасибо.
http://leshcatlabs.net/2013/12/10/leshcats-catalyst-13-11-beta-9-4-unifl/
03-30-2018 12:16 PM
Try the sp55092.exe driver which supplies 8.882.2.3000. It is also for switchable systems.
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55092.exe
03-30-2018 02:10 PM
Thanks for the solution but not working.
Installed the driver that you prompted. On half of installations black screen was set up with a carriage. Waited an hour nothing has changed. Rebooted forcibly. Chose normal startup of Windows. As can be seen from the screenshots in the system there is a record of the devices, but at the same time they are in conflict. Somewhere evaporated Catalist and the program is Intel graphics. Tell me how to fix it please.
03-30-2018 02:14 PM
You have a couple driver issues going on there. I see the ethernet is not installed right either.
I think you need to scrub off all the old video drivers and install the one I suggested to a basic vga adapter.
https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx
03-30-2018 03:45 PM
Thank you for your help. Solved the problem by installing drivers from this site (6 times).
It is only strange that the drivers from the HP website did not.
Спасибо.
http://leshcatlabs.net/2013/12/10/leshcats-catalyst-13-11-beta-9-4-unifl/