cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 1
499
Flag Post

Synaptics Touchpad enhancements/driver malfunctioning on Win 10 notebook

HP Recommended
HP 840 G1 Ultrabook
Microsoft Windows 10 (64-bit)

The touchpad on my HP 840 G1 is going crazy! I upgraded from Win 8.1. and installed all the appropriate drivers from the HP page, but the touchpad enhancements keeps failing randomly, with material (supposedly) copied to the clipboard being replaced by the failure message and the entire Mouse options panel being inaccessible because "Control Panel extension is incompatible with Driver". At times, the whole thing is barely functional and it's quite a nuisance because I use this machine for work.

 

What do I do?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation