Having trouble signing in? Try this!
Post new question
Question
Reply
 
Honor Student
Posts: 1
Member Since: ‎02-27-2016
Message 1 of 3 (178 Views)

Synaptics trackpad pinch zoom resetting each time I restart

[ Edited ]
Product Name: Pavilion 15-ab269sa
Operating System: Microsoft Windows 10 (32-bit)

Hi there,

 

I know how to get into the correct menu and turn pinch zoom off but every time I restart my laptop I have to go back and turn it off again, this is very frustrating. Is there a way I can permanently turn this option off?

 

Thanks

Provost
Posts: 47,960
Member Since: ‎09-24-2010
Message 2 of 3 (159 Views)

Re: Synaptics trackpad pinch zoom resetting each time I restart

Hi,

 

Try the following.

 

Hold down the Windows key and press R

 

Into the Run box type regedit and hit enter

 

In the Registry Editor, navigate to the following

 

HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install

 

Inside, look for a key named DeleteUserSettingsOnUpgrade

 

If this is present, right click the key and select Modify

 

Set the Value data field to 0 ( Zero ) and then click Ok.

 

Close the Registry Editor.

 

Disable 'Pinch Zoom' in the usual way and save this setting, then check if it's now retained after a reboot.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Student
Posts: 1
Member Since: ‎09-12-2016
Message 3 of 3 (58 Views)

Re: Synaptics trackpad pinch zoom resetting each time I restart

Thanks be God that the HP Expert the knowledge to help me out so greatfully. My Godson came over from church and while my Great-Grandson went to the batheroom he did something with my computer not knowing that much about a computer only mostly to pay bills. Anyway the Loed to my heart to just type and ask for help, He made it so easy by going to to the right source by hearing the voice of the Lord and he said ask the HP Expert. Just by being obedience he told tohold the CTRL and the ALT key and press the UP ARROW key. My computer is not turned sideway it is back in the place where computers suppose to be. Thanks again to God and the HP Expert.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation