TOUCHPAD PROBLEM

[DEVAN07]

HI, 

my touchpad for my laptop hp notebook 15-bs542TU was not supporting any multi finger gestures.i had updated my  mouse drivers and it didn't help.i am attaching a screen shot of mouse pad settings.please give me a solution

[Kumar0307]

Hi @DEVAN07

Welcome to the HP Support Community. I'd be happy to assist you. Let us try these steps:

1. Search Windows for TouchPad.

   From the results list click TouchPad settings.

2. Click Additional settings.

   

3. Open the TouchPad or ClickPad Settings.

   

4. Two-Finger Scrolling is located under MultiFinger Gestures. If you do not see Two-Finger Scrolling, click the Arrow icon  to the left of the MultiFinger Gestures checkbox.

5. Two-Finger Scrolling. If the checkbox next to Two-Finger Scrolling does not contain a check mark, click the checkbox until a check mark displays to enable scrolling.

   

6. Click the Settings icon  to adjust scrolling settings. You can make the following adjustments:

   • Scrolling speed - Adjusts the speed of scrolling.

   • Enable vertical scrolling - Allows scrolling by sliding your fingers up or down on the touchpad.

   • Enable horizontal scrolling - Allows scrolling by sliding your fingers left or right on the touchpad.

   • Enable reverse scrolling direction - Changes the direction of scrolling.

   • Enable EdgeMotion when scrolling - Continues scrolling when your fingers reach the edge of the touchpad.

   • Enable Coasting - Continues scrolling after you lift your fingers off the touchpad.

   

7. Click the Close button to return to the properties screen.

8. Click the Apply button to apply your changes, and then select OK to exit the properties screen.

9. Search Windows for TouchPad.

   From the results list click TouchPad settings.

10. Click Additional settings.

    

11. Open the TouchPad or ClickPad Settings.

    

12. Two-Finger Scrolling is located under MultiFinger Gestures. If you do not see Two-Finger Scrolling, click the Arrow icon  to the left of the MultiFinger Gestures checkbox.

13. Two-Finger Scrolling. If the checkbox next to Two-Finger Scrolling does not contain a check mark, click the checkbox until a check mark displays to enable scrolling.

    

14. Click the Settings icon  to adjust scrolling settings. You can make the following adjustments:

    • Scrolling speed - Adjusts the speed of scrolling.

    • Enable vertical scrolling - Allows scrolling by sliding your fingers up or down on the touchpad.

    • Enable horizontal scrolling - Allows scrolling by sliding your fingers left or right on the touchpad.

    • Enable reverse scrolling direction - Changes the direction of scrolling.

    • Enable EdgeMotion when scrolling - Continues scrolling when your fingers reach the edge of the touchpad.

    • Enable Coasting - Continues scrolling after you lift your fingers off the touchpad.

    

15. Click the Close button to return to the properties screen.

16. Click the Apply button to apply your changes, and then select OK to exit the properties screen.

For more info, refer to this document.

Hope this helps! Keep me posted. 

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