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Student
Posts: 1
Member Since: ‎04-12-2017
Message 1 of 2 (351 Views)

Tablet Mode Not working

Product Name: NoteBook - 15-ay019nr

My Tablet mode and touch screen are not working for this product. I tried using it for the first time today and have not been able to find any information about how to troubleshoot this problem on my own. One of the reasons I bought this laptop is because it was supposed to be touch screen as well. The salesman showed me the same laptop on display the NoteBook 15 and turned the tablet mode on and was able to use the touch screen and pull up a touch keyboard. Once I turn tablet mode on I can find the touch keyboard and use my mouse to pull it up but the tocuhscreen itself is not working. Anything I can do?

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Posts: 12,786
Member Since: ‎04-01-2014
Message 2 of 2 (338 Views)

Re: Tablet Mode Not working

Hi,


This model doesn't come with touchscreen display panel from factory.

Description: GNRC PANEL 15.6 INCHHD BV WLED SVA220 eDPSlim


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Visruth
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