The CyberLink Webcam on my HP Envy notebook has disappeared

[jfkljc]

HP ENVY Notebook, Product Number M9X67AV

I had to have a complete reinstall of Windows 10 onto the computer, and my CyberLink YouCam 6 has disappeared.

Any suggestions what I might do to find it on my computer? Failing that, is there some place of HP or CyberLink web site where I might download it?

Suggestions welcome.

Thanks,

James

[asmita6658 · Accepted solution]

Hi @jfkljc

Welcome to the HP Support Community. 

Here's the link to download and install the Cyberlink Youcam Software

Version - 6.0.1.4301 Rev.A

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[jfkljc]

Asmita:

Thanks so much for this solution to the CyberCam issue, and your long, hard work on my previous printing problem.

Turns out the printing problem was a Microsoft Windows issue, whcih Microsoft helped me solve.

Kudos to you and all at HP Support.

James

[asmita6658]

@jfkljc

Happy to hear that. If you need further assistance feel free to reach out to us. 

Have a great day!