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HP Recommended
Envy x360
Microsoft Windows 10 (64-bit)

After a week of great use the tilt 2.0 pen that was included with my laptop has stopped working. 

When I hover over the screen then pen shows its cursor, however when touching the screen it doesn't draw or register the touch as a click (eg I can't close a window by clicking the X with the pen). 

I have tried several different programs, rebooting, running scans from the HP support application and have looked at pen settings with no success. 

Any help solving this would be appreciated. 

1 REPLY 1
HP Recommended

@AndyL20

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.