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- The cursor stuck frequently to the Windows Search Bar on the...

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03-07-2021 07:12 AM
The cursor, without touching the computer at all, will jump down to the Windows Search Bar on the bottom left of the screen and get stuck there.
I have removed and re-installed BIOS, and touchpad drivers.
I have turned off Enhanced Pointer.
I have reset the mouse and touchpad settings.
I have done all possible update of drivers etc but still this problem continues
please help
03-10-2021 01:26 PM
Hi@ISHANYA, Welcome to the HP Support Community!
I understand that you are facing issues with the touchpad wherein the cursor freezes.
This issue could occur if the BIOS or Touchpad drivers are not updated.
Let's go through a few steps to troubleshoot this issue.
And here's the step by step guide for you in the link: Using the TouchPad or ClickPad (Windows 10)
You may also follow the steps in the link to check if the issue is with the mouse or keyboard: Notebook Keyboard Troubleshooting (Windows 10,
If the issue persists, then you may restore the system to a previous point by checking the link: Using Microsoft System Restore (Windows 10,
Keep me posted. Happy to help!
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