Hi! @drewgar_7, It's great to hear from you again.
I appreciate your efforts for trying out the steps.
As you mentioned the issue still persists after trying out the steps.
Since we have exhausted with all the steps. Try performing a system recovery on your PC check if it helps.
Refer this article to know more information about performing a recovery on your PC.
If the issue still persists after trying out the steps.
It is a hardware issue with your laptop, please contact HP support for service options.
Link to contact HP.
Have a great day ahead!
Take Care! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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A4Apollo I am an HP Employee
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