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HP Recommended
HP ENVY x360 Laptop - 13-ay0023ur
Microsoft Windows 11

The screen on the laptop after the update from HP is cloudy and has a white stripe around the perimeter. Has anyone experienced this problem? It's fine one day, then the second day you open it, it's all cloudy and in squares.foto 1.jpgfoto 2.jpg

1 REPLY 1
HP Recommended

Hi @ShvedIN 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you have this issue in your display.

Please let me know if you can connect to an external display to check if it is the same or not so that we can isolate the issue.
 

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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