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HP Recommended
HP ENVY 16 inch Laptop PC 16-h1000 (754F6AV)
Microsoft Windows 11

There are stains on the screen, I bought the product 1 month ago. The spots are located in the pixels. I'm a graphic designer and this affects me very badly. I ask you to help. This problem needs to be solved. I just bought my computer and I haven't even cleaned the screen yet. I encountered this problem. 97630837-88b6-4f1e-b97e-e76d25a26091.jpg6f6206af-2da0-479c-98b7-4080b18b881a.jpgafd931b3-a8e2-4f94-8896-a47bfb059cbe.jpg

2 REPLIES 2
HP Recommended

There is nothing we here can do about this.

 

If this were mine, I would contact where I bought it and return it for a full refund -- and use the money to buy something else.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Thanks! I think ı will do that.

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