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- There are stains on the screen.
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03-19-2024 03:09 PM
HP Recommended
Product: HP ENVY 16 inch Laptop PC 16-h1000 (754F6AV)
Operating System: Microsoft Windows 11
There are stains on the screen, I bought the product 1 month ago. The spots are located in the pixels. I'm a graphic designer and this affects me very badly. I ask you to help. This problem needs to be solved. I just bought my computer and I haven't even cleaned the screen yet. I encountered this problem.
2 REPLIES 2
03-19-2024 04:41 PM
HP Recommended
There is nothing we here can do about this.
If this were mine, I would contact where I bought it and return it for a full refund -- and use the money to buy something else.
I am a volunteer and I do not work for, nor represent, HP
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