Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

There is a long black line that spans across my laptop screen

HP Recommended
Microsoft Windows 10 (64-bit)

Today when I on my laptop I realized the top part of my laptop  has 3 black lines that spans across the screen. I've googled and done these few steps:

  1. Turn on or restart the computer.
  2. While the display is blank, press the f10 key to enter the BIOS settings menu.
  3. Check if you are getting horizontal lines in this screen,

In the BIOS settings menu, I'm not seeing any black lines however, I'm not sure what to do afterwards

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation