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HP Recommended
Thunderbolt Dock G2
Microsoft Windows 10 (64-bit)

 

I am trying to setup my thunderbolt Dock G2 with 4 monitors.  I tried the setup suggested but this does not work.

 

From page 16 of the following guide:

http://www8.hp.com/h20195/v2/getpdf.aspx/c04168358.pdf

It suggests:

 

(1) 4096 x 2160 @ 60Hz from TB port

(2) 2560x1440 @ 60Hz from DP ports or DP + USB-C® alt

(1) 1920 x 1080 @ 60Hz from DP or USB-C® Alt mode

 

So here is what I have tried:

 

TB port - usb-c to hdmi (also tried usb-c to displayport) on monitor 1

DisplayPort 1 - displayport to displayport on monitor 2

DisplayPort2 - displayport to displayport on monitor 3

Usb alt displayport - usb-c to hdmi ( also tried usb-c to displayport) on monitor 4

 

No matter what I do, in any combination, it only ever supports 3 monitors.  Do I need different adapters?  Do I need different cables?  What kind of cable should I be using on the TB port)  My monitors are hp 27n g2 which support usb-c, displayport in and out, hdmi, dvi, etc...

 

Thanks,

 

Andy

2 REPLIES 2
HP Recommended

@iamandycohen 

 

My question: Is your machine COMPATIBLE with the dock ? What is it ?

 

Regards.

BH
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HP Recommended

My machine is an HP ZBook Studio G5

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