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Rebecca_F1
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Thunderbolt docking station with dual monitors, when close laptop lid I loose one monitor

HP Recommended
Envy Laptop-13
Microsoft Windows 10 (64-bit)

Docking station:  HP Thunderbolt Dock 120W G2 (2UK37AA#ABA) Docking Station Port Replicator

2 Monitors: HP M24f

One connected via USB Type C SuperSpeed port and Display port

One connected via DisplayPort

Laptop: HP Envy 13, windows 10

 

Both monitors work when laptop is open.  When I close the lid I loose the monitor that is connected via DisplayPort

 

 

2 REPLIES 2
banhien
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HP Recommended

@Rebecca_F1 

 

What is your Laptop: HP Envy 13 ? Please use the following way to find out the model/product of your machine


                https://support.hp.com/us-en/document/c00033108


For security reason, please do NOT post its Serial number (s/n) on Internet.


Regards.

BH
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Rebecca_F1
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Yes: Laptop: HP Envy 13, windows 10

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