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‎09-24-2021 08:06 AM

HP Recommended
Product: Envy Laptop-13
Operating System: Microsoft Windows 10 (64-bit)

Docking station:  HP Thunderbolt Dock 120W G2 (2UK37AA#ABA) Docking Station Port Replicator

2 Monitors: HP M24f

One connected via USB Type C SuperSpeed port and Display port

One connected via DisplayPort

Laptop: HP Envy 13, windows 10

 

Both monitors work when laptop is open.  When I close the lid I loose the monitor that is connected via DisplayPort

 

 

Category:
2 REPLIES 2

‎09-24-2021 03:08 PM

HP Recommended

@Rebecca_F1 

 

What is your Laptop: HP Envy 13 ? Please use the following way to find out the model/product of your machine


                https://support.hp.com/us-en/document/c00033108


For security reason, please do NOT post its Serial number (s/n) on Internet.


Regards.

BH
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‎09-25-2021 07:59 AM

HP Recommended

Yes: Laptop: HP Envy 13, windows 10

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